Kellers Roofing & Restoration Privacy Policy

Effective Date: MAY 1, 2024

Keller’s Roofing & Restoration LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with us through text messaging, phone calls, or other means.

By using our website or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information – such as your name, email address, phone number, and mailing address
  • Project Details – such as the nature of your home improvement needs, appointment history, and property information
  • Communication Preferences – including your preferences for receiving updates, appointment reminders, and promotional content

We collect this information directly from you when you:

  • Request an estimate or consultation
  • Submit a form on our website
  • Communicate with our team via phone, text, or email
  • Engage with us on social media platforms

2. How We Use Your Information

We use your information to:

  • Provide and manage roofing, construction, and home improvement services
  • Schedule and confirm appointments
  • Send project updates and delivery notifications
  • Respond to your inquiries and customer service requests
  • Communicate marketing and promotional messages (with your consent)
  • Improve our website and service offerings

Example Messages You May Receive:

  • “Hi John, your appointment for estimate has been scheduled for tomorrow at 3:15pm. Please let us know if you have any change of plans. Thanks.”
  • “Hi John, we are scheduled to start your roof replacement project this Saturday, May 17. Please let us know if you have any questions. Thanks.”

3. Text Messaging and Communication

By providing your phone number, you consent to receive calls and text messages from us regarding:

  • Customer care and support
  • Delivery and appointment notifications
  • Account-related updates
  • Promotional and marketing communications (opt-out available)

Standard messaging and data rates may apply. You can opt out of marketing texts at any time by replying “STOP.”

4. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers who help us operate our business (e.g., appointment scheduling, email/text platforms)
  • Government or legal authorities if required by law
  • Third parties only with your explicit consent

All third parties are obligated to protect your data and use it solely for the services they provide.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no data transmission or storage can be guaranteed to be 100% secure.

6. Your Rights and Choices

You have the right to:

  • Request access to the information we hold about you
  • Request corrections to inaccurate or outdated information
  • Withdraw consent for marketing communications
  • Request deletion of your personal data (subject to legal obligations)

To exercise any of these rights, contact us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Keller’s Roofing & Restoration LLC
597 Industrial Dr, Suite 311
Carmel, IN 46032
Email: [email protected]
Phone: (317) 765-0185